APA Style

Smith, N., O'Connell, P. (2012). How excellent companies avoid dumb things: Breaking the 8 hidden barriers that plague even the best businesses . New York: Palgrave Macmillan.

MLA Style

Smith, Neil., O'Connell, Patricia. "How excellent companies avoid dumb things: Breaking the 8 hidden barriers that plague even the best businesses". New York: Palgrave Macmillan, 2012. Text.