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Found 1 from your keywords: author="Hill, Darren"
cover
Dealing With the Tough Stuff : how to achieve results from crucial conversations
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Hill, Darren

Explains why avoiding dealing with the tough stuff at work can be so costly for managers, staff, and, ultimately, the business Features methods and strategies that have been backed by contemporary theory and tested and trialed with thousands of participants Zeroes in on ways to uncover the root cause of difficult behavior Shares advice for finding the best way to be assertive in any situation R…

Edition
-
ISBN/ISSN
9781118232569
Collation
194 p. : ill. ; 21 cm.
Series Title
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Call Number
658.3145 HIL d