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The customer rules: The 39 essential rules for delivering sensational service
The former EVP of Walt Disney World shares indispensible Rules for serving customers with consistency, efficiency, creativity, sincerity, and excellence. Lee Cockerell knows that success in business--any business--depends upon winning and keeping customers.
- Edition
- 1st ed.
- ISBN/ISSN
- 9780770435608
- Collation
- 189 p.
- Series Title
- -
- Call Number
- 658.812 COC c
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